Privacy Policy

Welcome to Tab.team, an online service for splitting bills and checks with others, wholly owned and operated by Artistic Ventures Limited, a company registered in England and Wales under company number 14231134. We are registered as a data controller with the Information Commissioner's Office (ICO) and our registration number is C1524508.

At Artistic Ventures Limited, we respect the privacy rights of our visitors to our site and apps. This Privacy Notice is designed to inform you about how we collect, store, and use your personal data when you visit our site or apps, use Tab.team services, or provide us with your personal data. It outlines the types of personal data we collect from you, how we use your personal data, and your rights to control our use of your personal data. The terms used in this Privacy Notice have the same meaning as those in our Terms of Use.

You can access our service at https://www.tab.team and use Tab.team in a supported web browser (including when you add Tab.team to your home screen as a progressive web app).

At Tab.team, we may collect certain personal data from you when you access and navigate our website, create or use an account, start or join a split session, upload a receipt or bill image, or contact us. This data may include:

• A username and password to access your account, where applicable;
• Your name, email address, and phone numbers;
• Billing and delivery addresses where they are relevant to a transaction;
• Payment details, such as credit or debit card information, processed by our payment service providers;
• Receipt and bill images, extracted line items, split preferences, session metadata, and other content you upload or generate while using Tab.team;
• Correspondence between you and Tab.team;
• Your communication preferences;
• Information about your use of Tab.team, including session activity and support interactions;
• Details we may request to verify your identity;
• We may also obtain some of this data from third parties with your consent.

If you invite someone to a split session or share a link, we may process personal details they choose to provide (for example a display name) in order to deliver that experience. We will use that information only for providing the service you requested.

We may share your name and address details with selected third parties, such as partners who help us deliver purchased items or services, where that is necessary to complete a transaction you have asked us to perform. By using our services in those cases, you agree to this disclosure of data where it is required to fulfill your request.

At Tab.team, we collect, process, store, and use your personal data to provide our services to you, as well as to improve and personalize your experience on our platform. We may share your information with our subsidiary and/or affiliated companies and other data processors acting under contract with us.

When you use Tab.team and agree to our terms and conditions, we process your data to:

• Provide the Tab.team service to you in accordance with our agreement;
• Operate split sessions, including reading and structuring receipt or bill information you submit;
• Associate your account, subscription, and purchases with you and verify your identity;
• Process payments you make for products and services;
• Provide customer support and improve your customer experience;
• Contact you by email and mobile communication (such as text (SMS) and push notifications) in relation to the products or services you have purchased or actively use, where you have opted in or where the law allows service messages.

We may also use your information for legitimate business reasons, such as to analyze data we hold about you and combine it with data held by third parties in order to discern your interests and other factors, and in consequence to offer goods and services that are likely to have the greatest value to you. We may also use this data in connection with the prevention and detection of fraud and other crime.

If you have told us it is OK (or unless you have asked us not to after a purchase), we would like to contact you to provide information about products or services we think might interest you. You may withdraw this consent at any time.

If you elect to store a payment method with us, that payment method will be stored by a payment service provider under contract with us, in accordance with the Payment Card Industry Data Security Standard (PCI DSS). When using a stored payment method to make a payment, certain techniques will be used to assist in maintaining the security of the details of your stored payment method.

If you are asked to provide a phone number when ordering a product or service, note that the phone number may be provided to the deliverer of your order and may appear on your order's packaging to assist with the delivery process, where applicable.

We automatically collect anonymous information about your use of Tab.team. For example, we may automatically log which parts of Tab.team you access, which web browser you use, and the website from which you linked to Tab.team. This information is used to compile statistics about the use of Tab.team and to help target aspects of Tab.team and advertising to you more accurately.

We are committed to ensuring that your personal data is processed in accordance with UK data protection laws.

Tab.team may share your personal data with its subsidiary and/or affiliated companies and other data processors acting under contract with us, such as payment service providers, hosting and infrastructure providers, delivery and courier services where relevant to a purchase, fraud prevention companies, and advertising and marketing services companies. Additionally, we may share your data with information technology companies that provide us with hardware and software.

We will not share your data with any other categories of organization without your permission unless legally required to do so, in negotiations with a third party for the sale or purchase of Tab.team's business or assets, or in the event that Tab.team is acquired by a third party. In these cases, your personal data may be disclosed to the prospective seller or buyer of the business or assets, and personal data held about Tab.team customers will be transferred as one of the acquired assets.

Furthermore, we may disclose your personal data to enforce or apply our Terms of Use and other agreements, protect our rights, property, safety, customers, or others, or to prevent or detect fraud or other illegal activities.

You have the right to ask us not to process your personal data for marketing purposes. You can do this by checking certain boxes on the forms we use to collect your data, or by using the opt-out mechanism provided in the email or mobile communication or app itself.

You also have the right to access information held about you. Your right of access can be exercised in accordance with applicable data protection legislation. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

You have the right to ask us to rectify, block, erase or destroy inaccurate data. Contact us using the details provided below.

You have the right to ask us to stop processing your personal data for certain purposes. Contact us using the details provided below.

You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit that data to another data controller. This right applies in certain circumstances where the processing of your personal data is based on consent, or where it is necessary for the performance of a contract, and the processing is carried out by automated means.

If you have any questions about your personal information or this privacy notice, please contact us using the details in the Contact us section below.

You have several rights that you can exercise over your personal data. These rights include:

• The right to receive a free copy of your personal data (known as a Subject Access Request);
• The right to receive specific data in an electronic format that can be provided to another provider (known as a Portability Request);
• The right to have your data corrected if it is inaccurate;
• The right to ask us to stop processing or object to processing under certain circumstances;
• The right to ask us to erase your data in certain circumstances; and
• The right to withdraw your consent at any time, where our processing is based on your consent.

If you want to discuss any of these rights, please reach out to our Customer Services team. We have a designated Data Protection Officer who can also be contacted via email or post at our registered office.

Furthermore, you have the right to lodge a complaint with the Data Protection regulator. In our case, this regulator is the Information Commissioner's Office in the UK. You can find details of how to contact them on their website at ico.org.uk.

At Tab.team, we take the security of your personal data very seriously. To ensure the protection of your data, we implement a range of technical and organizational measures that are appropriate to the type of data involved. These measures guard against unauthorized or unlawful processing, accidental loss, or destruction of your data.

We have also put in place security measures to protect our database of users, and access to this database is restricted internally.

But we can all do our part to help stay safe and secure online. Here are some tips to follow:

• Make sure that nobody else uses Tab.team through your account.
• Always log off or exit from your Tab.team account when you are not using it.
• Keep your password and other access information confidential.
• Use different passwords for different online services.
• Make sure that you are using the most up-to-date versions of your software.

At Tab.team, we value your privacy and are committed to giving you control over how your personal data is used. If you have given us permission to do so, we will send you information about our products and services, as well as offers and promotions that we think may interest you.

You can manage your marketing preferences at any time by logging into your account on our website or app and updating your settings. You can also opt out of receiving text (SMS) messaging alerts by texting STOP to the number provided in the relevant alert, or by turning off push notifications on your mobile device.

We may use third-party advertising and marketing services to show you products and offers that may be of interest to you while you are browsing the internet. This is based on your marketing preferences or your acceptance of cookies on our website.

Please note that we will still send you service messages related to your subscription, orders and purchases, such as order and dispatch confirmation emails, as well as emails that notify you of changes to our Terms of Use or other policies. We may also occasionally send market research emails to ensure you are happy with our service.

Finally, we may occasionally send you postal communications about offers, new products, or other things we think may interest you. If you would prefer not to receive these communications, you can let us know by contacting our Customer Service team.

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for tax, anti-fraud, and other legal or business purposes.

If you have not logged into your account for 3 years, we will delete your personal details and any media associated with your account. However, we may retain minimal data necessary for the aforementioned purposes, in accordance with our data retention policy. If you have any questions about our data retention policy, please contact our Customer Service team.

Some third-party service providers that we use are based outside the United Kingdom, so their processing of your personal data will involve a transfer of data outside the United Kingdom.

Whenever we transfer your personal data out of the United Kingdom, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to EU member states and EEA countries on the basis that the United Kingdom deems EU member states and other EEA countries to be adequate to allow for data flows from the United Kingdom.
• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the Information Commissioner's Office or the European Commission.
• For further details, see the European Commission guidance on adequacy of the protection of personal data in non-EU countries or the Information Commissioner's Office Guide to the General Data Protection Regulation (GDPR) on International Transfers.

Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe or the UK.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us using the details below:

Email: [email protected]

Postal address: Tab.team c/o Artistic Ventures Limited, Bullen House, Bullen Lane, Tonbridge, Kent TN12 5LX, United Kingdom

We will respond to your request as soon as reasonably possible and in accordance with applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority.